Shipping policy

Kick Dock Shipping Policy

At Kick Dock, we aim to deliver your sneakers quickly and safely.

1. Processing Time
All orders are processed within 1–2 business days after the order is placed and payment is confirmed.

2. Shipping Time
Once your order is shipped, delivery usually takes 4–7 business days, depending on your location and courier service availability.

3. Order Tracking
After your order has been shipped, you will receive a tracking number via email or SMS so you can track your package.

4. Delivery Delays
In rare cases, shipping may take longer due to:

  • High order volume

  • Weather conditions

  • Courier delays

  • Public holidays

Kick Dock is not responsible for delays caused by third-party courier services.

5. Incorrect Address
Please make sure your shipping address is correct when placing your order. Kick Dock is not responsible for orders delivered to incorrect addresses provided by the customer.

6. Contact Support
If you have questions about your shipment or delivery status, please contact Kick Dock customer support with your order number.

By placing an order with Kick Dock, you agree to this shipping policy.